CSR and Online Stores Coordinator

Location:  The Tee Spot  | 264 N Peters Road, Suite B - D | Knoxville, TN 37923


Hours:  Full Time - Day Shift  | Showroom Hours Mon - Fri  9 AM - 6 PM   | Saturday 10 AM - 2PM


Compensation:  Depending on Experience


Benefits:   Time and half overtime | Health, Dental, Vision with no deductible | Direct Deposit Bi-Weekly Pay | Paid Time Off


Position Summary:   In this position you will...

Help customers with orders, designs, and quotes

Maintain online chat sessions  

Set up showroom merchandise displays and inventory

Attend local trade shows

Help maintain website products

Create & Maintain online stores for companies, teams, fundraising, etc.

Work directly with customers in setting up their webstore, maintain reports, and send out commissions

Communicate with customers, CSRs, Graphic Designers, and Production Staff to oversee Store Order/ Projects

Follow all organization policies and department standard operating procedures at all times


**online stores will be your number one task but we all help each other so you may need to accept inventory - count it - separate it - get it ready to go to production - heat press - deliveries and pickups - invoicing - shipping - basic office stuff like take out the trash - and organize...Attention to detail is a MUST!


Wanted:  Person with an amazing attitude who wants to work in a fun and highly goal-oriented team environment.    Must enjoy working with customers and be a team oriented person.


Must posses:  


High level of detail and practice good judgement to exceed customer expectations

Good communication skills

Good computer skills, we are a paperless environment which uses online production systems and e-mail communication

Experience in graphic design using Corel, or Photoshop, or Adobe Illustrator (will train person with exceptional attitiude)

HTML and web page programming a plus but not required



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